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CNAME mobile website DNS instructions for cPanel

In order to correctly route HTTP traffic to your mobile website the DNS settings for the mobile domain must be configured correctly. To do this, you need to add a DNS records in your cPanel control menu for the mobile domain according to the example below.


cname cpanel create mobile website



Add the "m" to your domain name

Add the following to your DNS: CNAME redirects to your mobile website redirects to your normal PC website

LB in stands for Load Balancer of our mobile cloud platform.


DNS Instructions for cPanel


Log in to your cPanel and add a CNAME record:

  1. Log in to cPanel
  2. Click on “Simple DNS Zone Editor”
  3. If you have multiple add-on domains – choose the appropriate one from the drop down menu
  4. Under “Add a CNAME record”
    1. in the NAME field type “m.”
    2. in the CNAME field type “”



Fill out the name of your mobile website and the CNAME



Replace with your own domain name!


Is it possible that you add this record to the DNS for me?


Yes of course! Please contact our supportdesk by sending us your login information of your domain provider and we will add the "m" record for you.


Check if the DNS for your mobile site is correct

How can you check yourself if you made the correct settings in your own DNS?
Please continue to read about it on the following page: Check your DNS.


And now continue with Step 3

In step 1 you created your mobile website. In this step 2 you activated your mobile website for everybody on the internet to see. Now it is time for step 3.


add the switcher code Step 3 - Automatically switch between your PC and mobile site

With the switcher code you create a piece of HTML code to ensure that your visitors automatically get the PC version or the mobile version of your website, depending on the device they use.

Continue to read about step 3 >>>