In order to correctly route HTTP traffic to your mobile website the DNS settings for the mobile domain must be configured correctly. To do this, you need to add a DNS record in your Parallels Plesk control menu for the mobile domain according to the example below.
To make this work please add a CNAME record to your domain name so visitors can be redirected to your mobile website. And please replace the word example.com with your own domain name.
Add the "m" to your domain name
Add to your DNS the following CNAME record:
m.example.com CNAME lb.site.mobi
m.example.com is your mobile website
www.example.com is your PC website
LB in lb.site.mobi stands for Load Balancer of our mobile cloud platform.
DNS Instructions for Plesk
It’s easy to mobilize your website. Simply follow these steps and you’ll be mobile in minutes!
1) Login at your Plesk menu and select DNS settings
2) Select Add Record
3) Add the CNAME record
Replace the word testdomain.com with your own domain name
4) Update the DNS - this is the final step
Is it possible that you add this record to the DNS for me?
Yes of course! Please contact our supportdesk by sending us your login information of your domain provider and we will add the "m" record for you.
Check the DNS settings yourself
How can you check yourself if you made the correct settings in your own DNS?
Please continue to read about it on the following page: Check your DNS.
And now continue with Step 3
With the switcher code you create a piece of HTML code to ensure that your visitors automatically get the PC version or the mobile version of your website, depending on the device they use.
Well-known Control Panels
Did it work?
How does it work with ...
Support & Email
I need your help!
You went over the manual a thousand time but it still doesn't make any sense? All you have to do is ask us for help!